Customer Testimonials

Many thanks for the technical help with initial product query, and for prompt and efficient service - arrived with Tuesday delivery. Fitted brushes this afternoon, Bosch WFL2260 washing machine now up and running. Beats the pants off the experience I had recently with a major online spares supplier: kept waiting for 2 weeks (wrong item - cheap alternative, and probably not for my motor - sent, no attachments allowed with enquiries, complete lack of understanding of my messages, and seemingly not prepared to check stocks with product illustrations) and finally refunded. Thank-you - just excellent.
Geoff - North Yorkshire
Well done TD Spares! You have made my Christmas. The Oven Selector (Britannia) switch arrived Saturday last, was the correct one, is fitted and I have a fully working cooker for Christmas. Your service and efficiency was just top class. My thanks to whomever I dealt with when explaining my predicament, as my emails and questions were replied to quickly, and the item was in the post, on its way to Dublin the same evening. You might like to know, that my first port of call was Britannia themselves, and they couldn't locate my model number, didn't try in any way to help, and really I think after sales care is a burden on them! I'll be recommending TD to anyone here looking for parts. Happy Christmas to you all.
Grainne - Dublin
I want other people to know how impressed I am with the process of ordering from you. I wanted some heating elements (ELB1001) for my electric fire. 1) Your website was extremely easy to navigate, and I found what I wanted almost immediately 2) The price was competitive, and the postal charges reasonable. 3) The heating elements arrived THE NEXT DAY, despite my order having been placed late the day before 4) The packaging was excellent, and the items were well protected. I will use you again and again, of that I am sure.
Neil - East Sussex
Hello, This is to say a big thank you, correct hinges arrived and were fitted yesterday, thank you for your exceptional customer service. Kind regards
Elaine - North Yorkshire
'Absolutely first class service from this trader. No problems at all'
Robert - BBC
Hello TD Spares, Just to let you know the Pump belt blw1012 that I ordered yesterday, has arrived and has now been fitted to my Hoovermatic deluxe washing machine, which is up and running. Many thanks for your superb and efficient handling and posting of aforementioned spare part.
Marianne - Lincolnshire
I would like to express my complete satisfaction with TDSpares in dealing with my enquiry to replace faulty electrical components in my tumble dryer. My questions were answered very quickly and sound advice given based on perfect knowledge of the products. The parts arrived within 30 hours, of placing the order, in perfect condition, in a very well packaged parcel clearly marked as fragile. The parts are now installed and working perfectly. We are very quick to complain these days but are slow in giving credit where it needs to be recognised. I would like to congratulate TDSpares for operating such a well organised company and upholding a customer focussed attitude. I will certainly deal with you again and recommend the company to all my colleagues. Thank you for such an easy efficient service Best regards
Brian - Norfolk
Just wanted to let you know that I received the tumble dryer filter yesterday - just a day after I e-mailed you enquiring as to whether you had one! I am happy to confirm that it is indeed the correct one for my machine. Your company is fabulous! I am so impressed with the speed of service, and your polite and efficient manner. I have listed you under my "Favourites" for the future, and I am going to recommend you to friends and family. Thank you again, and wishing you much success for the future.
R Evans - Harrow
I am not a fan of internet shopping because of bad shopping experiences but TDSpares has restored my faith that there are genuine good companies out there. Excellent service from start to finish. Order arrived as promised but unfortunately I had ordered the wrong product size and they immediately exchanged it for the correct size. Would definitely use again and recommend them.
Sapna - Hastings
Just to let you know that the part arrived this morning and my husband has now fitted it to our Tricity Bendix AW1100W and it's working perfectly. An engineer who attended my machine 5 weeks ago informed me that the part for my machine was obsolete and this was confirmed when I telephoned Tricity Bendix! Because of my reluctance to dispose of a mechanically perfect washing machine I'm so glad that my persistence paid off, having been convinced that the part I saw on your website for the AW1054W and AW1253W, looked exactly the same for my machine. Please accept my sincere thanks for your advice and excellent service.
Joan - Hampshire
I would like to thank all concerned for the efficient and swift attention to my recent order for a pair of fridge hinges. I ordered on Friday afternoon and received on Saturday morning much to the delight of the kitchen fairy who had resigned herself to at least a week of no fridge! Thanks again to everyone at TDSpares for good old British courteous service-a rare find these days.
Peter - Bedfordshire
Greetings from hot and sunny Vancouver! The pump arrived today (23rd July), installed it and it works great - Thanks guys, you saved me a bundle!
Harry - Canada
I'd just like to say thank you very much for the service you've provided for me. Order placed on the 2nd, part received on the 4th. Can't get much better than that. Brilliant! We now have a tumble dryer we don't have to jam the door closed with some large heavy object to use. I'll definitely be using you again for any other electrical appliance spares I may need in the future and recommending you to friends. Oh by the way, you were also the cheapest. Keep up the good work and thanks once again.
Tim - South Glamorgan
I thought I would drop this quick line to thank your company so much for replacing the two wheels that I returned to you. One was broken trying to fix on as it wwas a tight fit and one was not quite the right size. I was very impressed by your return of post package containing two replacement wheels for my dishwasher and without any charge to me. I quite expected to pay for the broken one but it was so kind to replace both wheels free of charge. It is very refreshing nowadays to find a company that has such a caring and trust relationship with their customers and makes sure that their service is second to none. I will certainly spread the word about TDSpares and will use you again for replacement items.
Linda - Oxfordshire
I just wanted to thank you for your really fast delivery service of the belt for my Creda Simplicity tumble drier, to Egypt. From order to receipt was just 5 days, some 3000 kilometers, and it has now taken 4 days for the fitter to come just 3 kilometers to fit it! You are now firmly in my address book should I, or any of my friends here need parts for their electrical items. Thank you again.
Ann - Egypt
Just to say many thanks for the very speedy service 21.5 hrs from placing order...Super. Hoover washer 1100 motor brushes. Now back in service Phew!
Many thanks - your service is among the best I have experienced and I would certainly regard you as my preferred supplier in future.
Bob - Ste Marguerite d'Elle, France
Just wanted to say that you offer a fantastic service. I had a phone call from you the same day as ordering to explain that I had duplicated one item and the amended order arrived 10am next day. I am very impressed & would recommend you to anyone.
Many thanks to all at TDSpares for such a fast and reliable service at its best, recieved item the very next morning and the washer is again working.
Kent - Lincolnshire
I am pleased to inform you that I have now received the item in question. It has been duly fitted and my machine is working again. This has bolstered my Brownie Points total immeasurably. Thanks very much for your excellent level of service. I will recommend you to anyone who may find themselves in a similar position to myself.
Just a quick note to say how impressed I am with the service your company has provided. My hinges arrived today, they were perfect replacements.
Colin - Plymouth
May I say a huge thank you for your fantastic service. The part is now fitted and our oven is back to normal within 36 hours of us diagnosing the problem. Great service. Thank you very much.
Peter - Suffolk
I have been very satisfied with the service I have received and what's more our washing machine is now working properly with the right part. I would definetly use you again if the need arises.
Emma - Dorset
Just a quick note to say thank you for the excellent service, ordered brushes ( best price i could find) for washing machine yesterday, arrived today.
Vic - Suffolk
Not the biggest order, so even more impressed. Thanks for such an efficient and brilliant service. Ordered Monday afternoon and the order arrived first post today Tuesday. I'd hardly had time to put my pencil down! Well done team, if and when I need anything else in this line will check your site happily as a returning customer. Best regards
Ken - Colchester
The switch arrived yesterday and I fitted it today. Our very old oven that I was scared we might not be able to get a switch for is now working perfectly again, and we don't have to rebuild half the kitchen units to accommodate a new oven which would inevitably have been a different size or shape to the old one. A big sigh of relief, and a big thank you for your assistance and service.
Pete - Seaford
Excellent service! Ordered 14:30 yesterday, received safe and sound 10:00 the following morning. Couldn't be better!
Mike - Bedfordshire
Thank you greatly for your assistance on this. I must say that you have been the most helpful on this out of several of the spares companies. I just wish I had contacted you first it would have saved me several hours on my computer. Please ensure that those who need to hear this are told. Kind regards
Dennis - Suffolk
Hi, the new oven seal arrived and I’m fitting it today. I’d like to say how pleased I was with the way you handled my order and its replacement. You have been professional, efficient and helpful. I’ll be telling my friends where to come for any spares. Thank you again.
Julie - Guildford
Thank you very much indeed for such a helpful and prompt service. We will certainly contact you if the need arises in the future.
LP - Surrey
You are brilliant! The parts I ordered late on Wednesday arrived at lunchtime on Friday. All fitted that afternoon. The small oven door no longer hits the grill door – I should have replaced them years ago!
Barry - Storrington